Ihr Einstieg bei TotalEnergies

We are searching for a Supply Chain & Customer Support Representative in our office in Vienna, full time.

As part of our Supply Chain & Customer Support team you ensure the administration of our sales of products in Austria and Switzerland: customer orders, delivery, invoicing, claims management. You as well support our Sales representatives on the field and ensure a satisfied and professional sales relationship with our customers at any time.

 

TÄTIGKEITEN / ACTIVITIES

Sales support:

• Follow-up of orders to the customers 
• Follow-up on customer complaints and product returns
• Manage product shortages or delivery issues
• Be the SPOC (single point of contact) for our local warehouse
• Perform monthly reports and KPIs (key performance indicators)

Customer’s contact:

• Always assure a satisfied conversation with our customer on the phone and in written
• Assure the efficient reception and processing of the product orders
• Perform a correct invoicing (including credit notes and rebates)
• Cooperate with the credit manager as the responsibility is shared when calling for due payments

Other activities:

• Assure exemplary behaviour regarding safety and quality and propose new safety ideas to improve the safety culture (transporters, customers, office…)
• Ensure back-up of other colleagues, when requested within the SCSC Department
• Actively participate to transversal projects: Process reviews, Company projects whatever the topics, and contribute to improvements when required

 

BENÖTIGTE QUALIFIKATIONEN UND ERFAHRUNG / QUALIFICATIONS AND EXPERIENCE REQUIRED

• Educational background and/or experience in Supply Chain/Logistics/Sales
• Ease in the business relationships and by telephone
• Put the customer at the heart, provide excellent customer service and focus
• Organization and analysis capacities, reliable work for a quality service to the customers, pro-activity and initiative
• Pro-active, capacity to manage priorities, endure stressing situations, capacity to propose innovative solutions
• Computer Knowledges (Pack Office, SAP, Salsa) and linguistic (mother tongue French or German, with excellent level in the other language, notions of English or even of Italian would be a plus)
• High motivation to improve working methods and develop team spirit

 

We offer an attractive remuneration package as well as numerous employee benefits. For this position we offer an annual gross salary of minimum EUR 39.000 depending on the qualifications and the experience.

If you are interested, please apply with you CV, motivation letter and your (employment) certificates.

 

We are searching for an accountant and HR assistant in our office in Vienna. The function can be performed in full time as well as part-time (min. 30h/week).

 

TÄTIGKEITEN / ACTIVITIES

 

Financial Accounting responsibilities:

• SAP based accounting: creation and adjustment of purchase orders, MIGO, transfers, compensation after cancellations, bank receipts and payments, interaction with the internal accounting shared service center, payroll accounting in cooperation with an external payroll accounting service provider, assistance with the Balance sheet preparation (other liabilities, provisions and fixed assets, etc.), balance reconciliations, Intercompany reconciliation.
• Accounts payable / accounts receivable accounting.
• Fixed assets accounting.
• VAT declarations in Austria and Switzerland, controlling for CO2 tax declaration.
• Rendering accounting services for related companies: Book incoming invoices and internal receipts in Orlando accounting system, bank receipts/disbursements, payments, tax reporting, assistance in preparing balance sheets and annual financial statements.
• Dunning: Run the SAP based dunning process answering customer inquiries - sending missing invoices to customers, clarifications after customer discussions with sales Reps. and Customer Service Supply Chain team regarding incorrect prices, returns, etc. monitoring of overdue items, filing of lawsuits and bankruptcy notification based on information from the credit manager, administration of bankruptcies, keeping the lawsuit files and correspondence with the lawyer, processing the lawsuit overview, writing off the remaining claim/write-off after rebooking the costs when the file is closed, isolated inquiries from employees about open items including remaining items.
• Managing payment run and manual transfers of credit notes/credits to customers and contracts and create, send, manage SEPA mandate for customers.
• Back-up for other employees in the finance team

Assistant to the HR Manager and Talent Developer:

• Support in the local payroll administration based on the collective agreement “Kollektivvertrag für Handelsangestellte” (employee travel expenses, meal vouchers, expat costs, etc.)
• Administration and distribution of benefits (meal and gift vouchers, transport tickets and employee parking spaces, etc.)
• Admin-User in our working time registration tool (support to employees, user creation, etc.)
• Support regarding employee vacation and sickness records
• Updating various lists and documents and stuff folders electronically and in paper
• Company car administration (company car agreement, insurance, accident notices, leasing contracts, etc.)
• Support regarding on-boarding and the creation of working contracts, terminations, various agreements)
• General back-up for HR Manager and TD

 

BENÖTIGTE QUALIFIKATIONEN UND ERFAHRUNG / QUALIFICATIONS AND EXPERIENCE REQUIRED

• Educational background in Austrian accounting rules and tax regulations as well as pay roll administration
• SAP FICO experience
• Experience of at least 3 years in financial accountancy and HR administration
• Accuracy and affinity with figures
• Good communication skills, discretion and integrity
• Supportive and a good team player, empathetic and good listening skills
• German and English

 

We offer an attractive remuneration package as well as numerous employee benefits. For this position we offer an annual gross salary of minimum EUR 43.000 (full time basis) depending on the qualifications and the experience.

If you are interested, please apply with you CV, motivation letter and your (employment) certificates.

 

Wir suchen für das gesamte österreichische Bundesgebiet technisch versierte Verkäufer für die aktive Umsetzung unserer Verkaufsstrategien und Realisierung des Budgets (Volumen, Marge) mithilfe von Neukundenakquise und Betreuung bestehender Kunden unter Berücksichtigung profitorientierter und betriebswirtschaftlicher Handlungsweisen.

 

TÄTIGKEITEN / ACTIVITIES

 

• Pflege und innovative Betreuung des bestehenden Kundenstammes, Pflege und Aktualisierung der Arbeitsunterlagen unter Nutzung aller zur Verfügung stehender Mittel und EDV-Datenbanken
• Vorbereitung, Durchführung und Nachbearbeitung von Kundenakquisitionen
• Eigenverantwortliche Touren- und Besuchsplanung unter Kosten- und Produktivitätsgesichtspunkten
• Bindung von Kunden durch Investitionen und Serviceleistungen sowie Bearbeitung von drohenden Forderungsausfällen
• Preisgestaltung im Rahmen vorgegebener Limits sowie Erstellen von Angeboten
• Beobachtung von Markt und Wettbewerb
• Umsetzung verkaufsfördernder Maßnahmen und Einführung neuer und Einsatz bereits bestehender Marketinginstrumente sowie Unterstützung der Kunden beim Einsatz dieser Instrumente
• Kontakt zu verbundenen Unternehmen pflegen
• Teilnahme an Messen und Veranstaltungen; Planung und Koordination von Partnerschulungen vor Ort
• Erkennen und Nutzen von Synergien mit anderen Geschäftsbereichen
• Einhaltung der vom Unternehmen definierten Prozesse und Abläufe sowie des Verhaltens-Codex und der ethischen Richtlinien (Wettbewerbsrecht, Interessenkonflikt etc.), sowie des Weiteren der Vorgaben hinsichtlich Gesundheit, Sicherheit, Umwelt und Qualität

 

BENÖTIGTE QUALIFIKATIONEN UND ERFAHRUNG

 

• Abgeschlossene kaufmännische oder technische Fachausbildung im Bereich der KFZ-Mechanik/Technik, Land- und Baumaschinentechnik oder eine technische Ausbildung (z.B. HTL) oder Ausbildung im Bereich der Tribologie
• Gute betriebswirtschaftliche Grundkenntnisse
• Hybrid-Fahrzeug Affinität und die technische Erfahrung mit Elektroladestationen wäre von Vorteil
• Außendiensterfahrung und Reisebereitschaft
• Selbstständige, effiziente und kundenorientierte Arbeitsweise
• Kontaktfreudigkeit und Teamfähigkeit
• Fließende Deutschkenntnisse und gute Englischkenntnisse
• Bereitschaft zu gelegentlichen internationalen Reisen

 

Wir bieten eine attraktive Vergütung bestehend aus einem fixen Bruttojahresgehalt ab EUR 48.000 je nach Qualifikation und Erfahrung und einem variablen Bonussystem sowie umfassender Mitarbeiterbenefits.

Wir freuen wir uns auf Ihre Online-Bewerbung mittels Motivationsschreiben, Lebenslauf und eventueller Dienstzeugnisse!